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Posts by category
- Category: Billing
- Category: Broadband
- Category: COVID-19 Updates
- Category: Email
- Category: Leadership
- Category: Lumos News
- Lumos-Lipes Scholarship to help prepare local students and communities to thrive in the digital economy
- Lumos and NorthState Strengthens Growth Plans with Key Additions of Mitchell and Saperstein to Leadership Team
- Botetourt County and LUMOS Receive Universal Coverage Broadband Grant
- Lumos Fiber to rapidly expand its ultra-fast 100% fiber-optic network across Virginia
- Lumos Completes 100% Gig Speed Fiber Internet Project in the Alleghany Highlands
- Lumos and NorthState Assemble World-Class Leadership Team to Fuel Aggressive Fiber Growth Strategy
- Lumos & NorthState Complete Separation from Segra
- Category: News Archives
- Lumos Receives Franchise Approvals To Build Its 100% Fiber Optic Internet Infrastructure In Columbia, South Carolina
- Lumos Awarded Great Grant Funding to Expand Fiber Optic Network in Wayne County Ahead of Service Launch.
- Lumos Annual Sustainability Report
- LUMOS LAUNCHES ITS 100% FIBER-OPTIC INTERNET IN ORANGE COUNTY, NORTH CAROLINA
- Lumos Signs $1.1B Sustainability-Linked Infrastructure Debt Financing, First Project Finance Style FTTH Infrastructure Financing in the US for an Existing and Integrated FTTH Platform
- Lumos and CPI Security Announce Strategic Partnership to Better Equip Home Security Systems with Ultra-Fast Fiber Internet
- Lumos Celebrates the Launch of Its 100% Fiber-Optic Internet in Mebane, North Carolina and Honors ECU Student Entrepreneur With Grant
- Lumos to Return as the Official Fiber Internet and Wi-Fi Provider for the 2023 Wyndham Championship
- LUMOS EARNS KUDOS FROM WHITE HOUSE AND GOVERNOR WITH THE LAUNCH OF ITS 100% FIBER-OPTIC INTERNET IN BURLINGTON, NORTH CAROLINA
- Lumos Makes $5,000 Donation to MGCC Esports Team
- LUMOS TO INVEST OVER $50 MILLION FOR 100% FIBER OPTIC INTERNET EXPANSION IN JOHNSTON AND HARNETT COUNTY
- Lumos to Invest More Than $56M to Expand 100% Fiber Optic Internet Access in New Hanover County and Wilmington, North Carolina
- Lumos Announces Second South Carolina Expansion of its 100% Fiber Optic Internet Access in Spartanburg County
- Lumos Joins The White House Initiative To Offer No-cost Internet To Qualifying Families
- Lumos To Invest More Than $100m To Expand 100% Fiber Optic Internet Access In South Carolina
- Lumos Announces A. J. Brown As Chief Legal Officer
- Lumos Receives Franchise Approvals To Build Transformative 100% Fiber Optic Internet Infrastructure In Hampton Roads.
- Lumos Celebrates The High Point Community With A Back To School Drive And Rockers Game
- Lumos To Make A Transformative Broadband Infrastructure Investment Of Nearly $50m To Bring 100% Fiber-optic Internet To Durham And Orange Counties.
- Introducing Lumos—Internet Built For The Future
- NorthState to make a transformative technology infrastructure investment of over $51M to bring 100% Fiber-optic internet to nearly 38,000 residents and businesses in Forsyth, Randolph counties.
- NorthState will partner with Orange County to provide 100% fiber-optic internet service to 28,000 homes and businesses; includes many underserved areas of the county
- NorthState expanding its 100% fiber-optic network into Alamance, Guilford, Orange, and Wayne Counties
- Lumos and NorthState Strengthens Growth Plans with Key Additions of Mitchell and Saperstein to Leadership Team
- NorthState rapidly expanding its 100% fiber-optic network in North Carolina
- Environmental Benefits of Fiber
- Lumos and NorthState Assemble World-Class Leadership Team to Fuel Aggressive Fiber Growth Strategy
- Lumos & NorthState Complete Separation from Segra
- Category: Press Releases
- Category: Support
- Category: Uncategorized
- Category: Voice Archives
- Category: WiFi
Help Center Items
- Lumos TV Channel Lineup (VA)
- Total Home Wifi Router FAQ
- How to Set Up Your Lumos Networks Email
- TV User Guides
- Total Home Wi-Fi Mesh FAQ
- ProtectIQ and ExperienceIQ FAQ
- Lumos Wi-Fi App FAQ
- Total Home Wi-Fi FAQ
- Lifeline Assistance Program
- How to set up your Lumos Networks Email
- How to Set Up Your Email
- Calling Features Guide
- Can I upgrade my Lumos Fiber Internet speed package
- I'm moving, how do I transfer my Lumos service?
- What do I do if my internet connection fails?
- Can I keep my existing Phone with Fiber Voice?
- What is Total Home Wi-Fi?
- How long will I be disconnected from the internet during my fiber installation?
- Will my fiber connection fail under severe weather conditions?
- Does Lumos throttle my speed?
- What is the benefit of a multi-gig internet connection?
- What is broadband internet?
- Why do symmetrical upload and download speeds matter?
- What is fiber optic internet?
- Self-Install Android, Apple, Fire TV
- Does Lumos require a long-term commitment from businesses?
- How much internet speed does a business need?
- Why should businesses switch to fiber internet?
- What solutions does Lumos provide for small businesses?
- Does Lumos offer fiber internet for corporations and enterprise businesses?
- Should I be concerned about my underground sprinkler system and other underground utilities that might be in my yard?
- Are you going to repair my lawn when you’re done?
- What about safety? How deep do you have to go to bury the line?
- How do you decide where to place pedestals?
- What about permits? Don’t you need my permission to be on my property?
- Why are these people in my yard? What’s with these flags?
- How do I enroll in the Affordable Connectivity Program?
- What is the Affordable Connectivity Program?
- What is a broadcast surcharge?
- How do I pay an outstanding balance?
- How do I resolve a credit card decline?
- How do I change my payment information?
- How do I view or print my current bill?
- When will I be charged?
- How do I qualify for the Lifeline Assistance Program?
- Do you offer special rates for long distance calling?
- Does Lumos Fiber Voice service work during a power outage?
- Does Lumos Fiber Voice have the same calling features as my digital phone?
- Will Fiber Voice work with my existing Phone?
- Can I keep my existing phone number?
- How is Lumos Fiber Voice different from my landline?
- Can I use the Lumos Wi-Fi App with my existing Wi-Fi router?
- What is ExperienceIQ®?
- What is ProtectIQ®?
- What is the Lumos Wi-Fi App?
- What are the benefits of Lumos Total Home Wi-Fi?
- What is Wi-Fi 6?
- What's an extender?
- What's a wireless router?
- How does Mesh Wi-Fi work?
- What precautions do your installers take to protect my home?
- Does Lumos require a credit check to get service?
- How do I check my current internet speed?
- What are Kbps, Mbps and Gbps?
- What if I have a watering system or an electronic dog fence?
- Will the crews dig up my lawn?
- How long does it take to activate my Lumos Fiber Internet after installation?
- How do I reschedule my installation appointment?
- Who Does What on Install Day?
- What can I expect from the installation process?
- If I have copper internet, can I upgrade to fiber?
- What do I do if someone is living at an address that I am moving to?
- Can I use my own Wi-Fi router with Lumos Fiber?
- Does Lumos cap data or throttle my speed?
- Are Internet speeds guaranteed at all times?
- How can I be notified when Lumos Fiber Internet is available in my area?
- How do I find the right plan for me?
- Why does speed matter?
- What are upload and download speeds?
- Why is fiber internet better than cable?
- Lumos TV User Guide
- Lumos TV Channel Lineup (NC)
- Lumos TV Supported Devices
- Amino Amigo User Guide
- How do I find out if fiber is available in my neighborhood?
- How does fiber differ from cable?
- What is fiber to the home (FTTH)?
- Why do Upload Speeds matter?
- Are Internet download and upload speeds guaranteed at all times?
- What are Mbps, kbps and Gbps?
- How fast is Fiber Internet from Lumos Business?
- What Internet Speed is best for my business?
- What is the Broadcast Surcharge on my bill?