CONTACT US
North Carolina Contact Information
Current Residential Customers
336.886.3600
866.542.5900 (toll free)
Locations
RESIDENTIAL PAYMENT CENTERS
Thomasville
25 Salem St
Thomasville, NC 27360
Monday through Friday
9am to 6pm
A drop box for payments and a bin for equipment return (during normal business hours) are available at this location.
In order to better protect customers and employees, Lumos stores will have social distancing procedures in place.
Payments are also accepted at Western Union Agent locations.
To find a Western Union location, visit WesternUnion.com.
Virginia Contact Information
Current Residential Customers
Bill Pay
Technical Support
Locations
RESIDENTIAL PAYMENT CENTERS
Waynesboro VA
Retail Store
400 Tiffany Drive
Waynesboro, VA 22980
Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday
Daleville VA
Retail Store
1900 Roanoke Road,
Daleville, VA 24083
Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday
Covington VA
Retail Store
342 North Court Avenue,
Covington, VA 24426
Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday
In order to better protect customers and employees, Lumos stores will have social distancing procedures in place.
Payments are also accepted at Western Union Agent locations.
To find a Western Union location, visit WesternUnion.com.