Contact Information
Residential Sales
Bill Pay
Fiber Construction Feedback
If you have feedback about fiber construction on your property, email us at fiberconstruction@lumosfiber.comCustomer Support
Technical Support
Leadership Team
If you’d like to send feedback to our executive leadership team, you can email them directly at executiveteam@lumosfiber.comResidential Payment Centers
NORTH CAROLINA LOCATIONS
Thomasville
25 Salem St
Thomasville, NC 27360
Monday through Friday
9am to 6pm
A drop box for payments and a bin for equipment return (during normal business hours) are available at this location.
VIRGINIA LOCATIONS
Waynesboro VA
Retail Store
400 Tiffany Drive
Waynesboro, VA 22980
Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday
Daleville VA
Retail Store
1900 Roanoke Road,
Daleville, VA 24083
Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday
Covington VA
Retail Store
342 North Court Avenue,
Covington, VA 24426
Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday
