Fiber Internet for
Enterprise Businesses

Yes. Lumos Enterprise Fiber Solutions offer dedicated internet access (DIA) options for organizations that need more consistent performance for cloud applications, AI, automation, real-time tools, connected devices and other data-intensive workloads.

With dedicated bandwidth, your connection is reserved for your organization rather than shared with other customers, which helps keep performance steady as more users, devices and applications come online. Available bandwidth, speed options and solutions depend on the location, serviceability and specific network requirements of your organization.

Yes. Lumos Enterprise Fiber Solutions offer symmetrical speeds up to 8 Gigs (8 Gbps), so upload speeds match download speeds.

That matters for organizations that send as much data as they receive. Video conferencing, cloud backups, large file transfers, IoT devices and real-time analytics all depend on upload capacity, and symmetrical fiber helps your network support both directions without creating unnecessary bottlenecks. Available speeds vary by location.

Yes. Lumos Enterprise Fiber Solutions are backed by an SLA offering 98.5% uptime, along with 24/7 local tech support and a local account manager.

For organizations that rely on connectivity for day-to-day operations, cloud applications, communications and other mission-critical systems, an SLA provides defined service commitments beyond a standard internet connection. Specific terms, including service levels, response expectations, credits and exclusions, are outlined in the applicable service agreement.

Lumos Enterprise Fiber Solutions are priced as a custom package built around your organization’s network needs, rather than a one-size-fits-all plan.

Pricing depends on factors such as serviceability, number of locations, bandwidth requirements, speed and overall network complexity. Organizations can also add Managed Wi-Fi, Business Voice, network security and Managed Enterprise Solutions to the same plan.

To get pricing, schedule a network evaluation. A local Lumos account manager will review your locations and requirements and build a custom package for your business.

Lumos has a growing 100% fiber network across the Southeast and Midwest, with service in Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, North Carolina, Ohio, South Carolina and Virginia.

Lumos Enterprise availability is specific to each business address, and available speeds, bandwidth options and solutions may vary by location. Check availability for your address or talk to a local account manager to confirm which solutions are available at each of your sites.

Yes. Lumos Enterprise Fiber Solutions are built to support organizations with multi-site connectivity needs.

For businesses operating across multiple offices, facilities or other locations, the Lumos team evaluates serviceability, bandwidth requirements and network needs at each site individually. This helps organizations plan connectivity around the systems, users and applications that need to stay connected across the business.

Working with a local account manager can also simplify planning and vendor management for internal IT teams.

No. Lumos Enterprise Fiber Solutions are sold and supported by Lumos, with local account managers and 24/7 local tech support. T-Mobile Fiber is a residential internet service, while business and enterprise customers work directly with Lumos.

Lumos is owned by a joint venture between T-Mobile and EQT and continues to build and operate its 100% fiber network.

Dedicated internet access (DIA) gives your organization bandwidth reserved for its use alone, usually backed by an SLA. Business broadband is typically a shared connection, so available bandwidth can vary when demand on the network is high.

For organizations with many users, cloud workloads, AI tools, real-time systems and connected devices, dedicated bandwidth helps keep performance consistent and supports business continuity. Lumos Enterprise Fiber Solutions pair dedicated bandwidth with symmetrical speeds up to 8 Gigs, SLA-backed uptime and 24/7 local tech support.

Yes. Lumos Enterprise Fiber Solutions are built to be the primary connection for organizations with mission-critical operations, not just a backup line.

With 100% fiber internet, dedicated bandwidth, SLA-backed uptime and 24/7 local tech support, Lumos Enterprise supports the cloud applications, communications and connected systems your business relies on every day. A local account manager can evaluate your current network and help plan how Lumos fits into your environment.

Yes. A local Lumos account manager can review your locations, requirements and current contract timeline, then help plan a transition that fits your schedule and limits disruption to your operations.

Starting the conversation early gives your team time to confirm serviceability at each site and build a custom package before your current agreement ends.

Yes. Lumos participates in RFPs and RFQs for enterprise fiber internet and managed solutions.

The local Lumos enterprise team can work through your requirements, site lists and SLA expectations and respond with a custom package. To invite Lumos to your RFP, contact a local account manager.

Lumos Managed Enterprise Solutions add managed security and network equipment to your fiber service to help reduce the load on internal IT teams. Depending on your needs, they can include malware protection, content and web filtering, and fully managed Cisco Meraki PoE switches with up to 24 ports.

Managed Enterprise Solutions can be combined with Lumos Enterprise Fiber Solutions, Managed Wi-Fi and Business Voice in one custom package.

Yes. Lumos Managed Wi-Fi provides whole-company and facility-wide coverage with Mesh Wi-Fi 6, a separate guest network and the ability to scale as you add users, devices or space.

Managed Wi-Fi can be added to Lumos Enterprise Fiber Solutions so your wired and wireless connectivity are supported by the same local team.

No. Lumos Enterprise Fiber Solutions include unlimited data with no caps or throttling, so your teams can run cloud workloads, video, backups and large file transfers without watching usage.

Yes. Lumos Enterprise is built to scale with your business. As you add users, devices, applications or locations, you can upgrade your service, with symmetrical speeds up to 8 Gigs where available. Your local account manager can help you plan upgrades as your needs change.

Yes. Lumos Business Voice offers reliable calling plus dedicated lines for credit card processing and alarm systems, along with standard features like caller ID, call waiting and voicemail. Business Voice can be added to Lumos Enterprise Fiber Solutions as part of a custom package.

Yes. Lumos Enterprise Fiber Solutions support organizations with complex connectivity needs across industries, including:

• Healthcare: patient records, telehealth, imaging transfers and critical systems
• Manufacturing: automation, IoT, ERP, MES, SCADA and real-time production monitoring
• Education: online learning, research, testing, cloud tools and secure data sharing
• Government and municipalities: essential services, secure communications and reliable public infrastructure