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How do I check my current internet speed?

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To test your connection speed:

  1. For best results, close all applications and other devices before running the speed test.
  2. If you are testing your speed upon installation or troubleshooting a problem with your speed, open your browser and go to https://speedtest.net

If you have pop-ups blocked, the speed test may not appear when you click the speed test link. If this occurs, unblock pop-ups temporarily to display the speed test page.

  1. Click the go button to start the test.

The speed test checks your upload and download speeds and displays the results.

 

To get the most accurate speed results:

  • Use one device to run the test. Turn off any other connected devices in your home (like an iPad, Xbox or Smart TV). Testing your speed while using other devices may impact the accuracy.
  • Connect directly to the modem. Make sure your computer is connected directly to your modem, rather than your router. Connecting wirelessly via router may impact the speed of your connection.
  • Make sure your systems are up to date. If your computer is running an older version of a Windows or Mac operating system, this may impact your speed test results. You may want to consider updating.
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1. One month of free service eligible on 2 Gig fiber internet orders only. Credit will be applied in the third or fourth billing cycle. Regular rates apply outside of the one-month discount.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Speeds may vary by location and are not guaranteed.

3. Free installation eligible on all tiers from 500 Mbps – 5 Gig.

4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. After the first 12 months, then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. Taxes, fees, and surcharges are extra and subject to change at any time. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Offer and rate require purchase of listed services as described. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. Credit qualifications apply. Call 844-650-0045 for complete details. ©️2024 Lumos. All rights reserved.