For best results, close all applications and other devices before running the speed test.
If you are testing your speed upon installation or troubleshooting a problem with your speed, open your browser and go to https://speedtest.net.
If you have pop-ups blocked, the speed test may not appear when you click the speed test link. If this occurs, unblock pop-ups temporarily to display the speed test page.
Click the go button to start the test.
The speed test checks your upload and download speeds and displays the results.
To get the most accurate speed results:
Use one device to run the test. Turn off any other connected devices in your home (like an iPad, Xbox or Smart TV). Testing your speed while using other devices may impact the accuracy.
Connect directly to the modem. Make sure your computer is connected directly to your modem, rather than your router. Connecting wirelessly via router may impact the speed of your connection.
Make sure your systems are up to date. If your computer is running an older version of a Windows or Mac operating system, this may impact your speed test results. You may want to consider updating.
1. Free first month of service eligible on 1 Gig and 2 Gig fiber internet orders only. Regular rates apply after the first month.
2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Speeds may vary by location and are not guaranteed.
3. Free installation eligible on all tiers from 200 Mbps – 5 Gig.
4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. After the first 12 months, then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for the first-month discount. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.
5. Promotional Visa Prepaid Card: Eligible orders of 500 Mbps may receive a $100 Visa Reward Card. Eligible orders of 1 Gig or 2 Gig may receive $200 Visa Reward Card. Offer expires 10/31/2023. Card is issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months after redemption; unused funds will forfeit after the valid thru date. Card terms and conditions apply. Customer must be current on their bill and in good standing. Card will be virtual and delivered via email and customers will be eligible to redeem 90 days after installation.
