Skip to main content

How do I check my current internet speed?

email icon share of social media icon

To test your connection speed:

  1. For best results, close all applications and other devices before running the speed test.
  2. If you are testing your speed upon installation or troubleshooting a problem with your speed, open your browser and go to https://speedtest.net

If you have pop-ups blocked, the speed test may not appear when you click the speed test link. If this occurs, unblock pop-ups temporarily to display the speed test page.

  1. Click the go button to start the test.

The speed test checks your upload and download speeds and displays the results.

 

To get the most accurate speed results:

  • Use one device to run the test. Turn off any other connected devices in your home (like an iPad, Xbox or Smart TV). Testing your speed while using other devices may impact the accuracy.
  • Connect directly to the modem. Make sure your computer is connected directly to your modem, rather than your router. Connecting wirelessly via router may impact the speed of your connection.
  • Make sure your systems are up to date. If your computer is running an older version of a Windows or Mac operating system, this may impact your speed test results. You may want to consider updating.
Back to Support

Related Questions

No posts found.

1. Visa Prepaid Card: Eligible orders of 1 Gig – 8 Gig may receive $200 Visa Prepaid Card. Limited-time offer; subject to change or end without notice. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted online, or phone/mail orders. Valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply. Customer must be current on their bill and in good standing. Customers will be eligible to redeem 90 days after installation.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. Then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. One month of free service eligible on 1 Gig and 2 Gig fiber internet orders only. Credit will be applied within first four billing cycles. Regular rates apply outside of the one-month discount.

6. One month of free Lumos TV Viewer’s Package eligible on plans of 500 Mbps and 1 Gig. Offer available in select markets only. Restrictions apply. Regular rates apply outside of the one-month discount. Taxes and fees extra. The total discount amount applied is equal to the monthly charge for Lumos TV Viewers Package at $100.00, plus the broadcast service charge of up to $35.50.

7. Three months of Enhanced Parental Controls powered by ExperienceIQ® service included on eligible orders of 1 – 8 Gig fiber internet orders only. Offer available in select markets only. Regular rates apply after the three months.

8. Free Total Home Wi-Fi included on orders of 2 Gig – 8 Gig. Additional extenders may be needed for complete coverage.

(Legacy/Universal)