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Fast Fiber Internet is Coming to Portsmouth, VA
Whatever the future holds for Portsmouth, Lumos makes it faster.
Find out if Lumos Fiber Internet is available for your home.
What can Lumos Fiber Internet do for Portsmouth?
Portsmouth may be Virginia’s smallest coastal city, but it’s known for its bustling tourism industry. To help the historic seaport city keep up with the needs of residents and visitors alike, Lumos is building a 100% Fiber Optic Internet from the ground up. Get ready for ultra-fast internet speeds with reliable connectivity to eliminate lagging, glitching and buffering. Plus, receive round-the-clock local support so you can stay connected to the digital world at all times. Make sure you’re one of the first on your street to get the fastest internet in Portsmouth by connecting with us today!
Internet built for every Portsmouth resident’s needs
Built for whole-home Wi-Fi
Stream and share from any room with whole-home coverage.
Built for speed
Upload and download at lightning speed without delays.
Built for multiple devices
Get fast connections for every device in every room.
Built for unlimited data
We’ll never cap your data or throttle your speeds, unlike cable.
Explore Lumos Fiber Internet plans in Portsmouth, VA
Get faster uploads, downloads and internet for a digital life that’s almost never interrupted.
Plan Finder Tool
How many people in your household are using the internet?
What are they using it for? Select all that apply:
These require a typical amount of speed on a fiber network. We’ll call
them
“average-use.”
These require more from your internet. We’ll call them “high-demand.”
Recommended Plan:
Speeds up to
200
Mbps
upload & download speed2
$40/mo.
Best for individuals with an average internet-use lifestyle.
Download a 2hr movie in just 3.2 minutes
No installation fees3
2Available in select locations.
Speeds up to
500
Mbps
upload & download speed2
$50/mo. for 12 months4
Best for families with average internet usage or individuals with a high-demand internet lifestyle.
Download a 2hr movie in just 1.3 minutes
No installation fees3
2Available in select locations.
Get Your First Month FREE1
Speeds up to
1
Gig
upload & download speed2
$70/mo. for 12 months4
Best for large families or multiple users with high-demand internet lifestyles.
Download a 2hr movie in just 37.9 seconds
No installation fees3
2Available in select locations.
Get Your First Month FREE1
Speeds up to
2
Gig
upload & download speed2
$100/mo. for 12 months4
Best for very large families with multiple users who have high-demand internet lifestyles.
Download a 2hr movie in just 18.9 seconds
No installation fees3
2Available in select locations.
Speeds up to
5
Gig
upload & download speed2
$0/mo.
Best for exceptionally high-demand circumstances.
Download a 2hr movie in just 7.6 seconds
2Available in select locations.
200Mbps
500Mbps
1Gig
2Gig
5Gig
Up to200Mbps upload & download speed2$40/mo.
Best for individuals with an average internet-use lifestyle.
‡Available in select locations.
Download a 2hr movie in just 3.2 minutes
No installation fees3
‡Available in select locations.
Up to500Mbps upload & download speed2$50/mo. for 12 months4
Best for families with average internet usage or individuals with a high-demand internet lifestyle.
Get Your First Month FREE1Up to1Gig upload & download speed2$70/mo. for 12 months4
Best for large families or multiple users with high-demand internet lifestyles.
‡Available in select locations.
Download a 2hr movie in just 37.9 seconds
No installation fees3
‡Available in select locations.
Flash Fiber Sale Ends 10/31 $200 Reward Card + one month of free fiber + free install!
Get Your First Month FREE1Up to2Gig upload & download speed2$100/mo. for 12 months4
Best for very large families with multiple users who have high-demand internet lifestyles.
‡Available in select locations.
Download a 2hr movie in just 18.9 seconds
No installation fees3
‡Available in select locations.
Flash Fiber Sale Ends 10/31 $200 Reward Card + one month of free fiber + free install!
Up to5Gig upload & download speed2
Please call 844.948.2012 to see if multi gig is best for you.
Best for exceptionally high-demand circumstances.
‡Available in select locations.
Download a 2hr movie in just 7.6 seconds
‡Available in select locations.
Frequently Asked Questions
Lumos Fiber Internet is the perfect solution for households that require more bandwidth to support their digital life. Unlike cable internet, fiber optic internet has the capacity to send information at significantly higher speeds, making it easier to upload, download and connect quickly and consistently, no matter how many users or devices go online. Explore Lumos home internet plans available soon in Portsmouth.
Small businesses in Portsmouth can make a big impact with Lumos. Set up the business bandwidth you need with our equally fast upload and download speeds, a reliable and secure fiber connection and 24/7 local support you can count on. Learn more about our managed services and Fiber Voice options for your small business.
We believe the internet should be accessible to everyone. That’s why we offer fast fiber internet at as little as $40 per month.5 Plus, save up to $30 per month on any Lumos Fiber Internet plan, or even get FREE 100% Fiber Optic Internet2 if you qualify through the federal Affordable Connectivity Program.
Lumos is more than just a local internet provider. With Fiber Voice, you can take your home’s landline into the future with our reliable phone services, including convenient call features like Caller ID, Call Waiting and voicemail.
Call today to find out more about Lumos Fiber Internet plans in Portsmouth, VA
1. Free first month of service eligible on 1 Gig and 2 Gig fiber internet orders only. Regular rates apply after the first month.
2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Speeds may vary by location and are not guaranteed.
3. Free installation eligible on all tiers from 200 Mbps – 5 Gig.
4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. After the first 12 months, then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for the first-month discount. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.
5. Promotional Visa Prepaid Card: Eligible orders of 500 Mbps may receive a $100 Visa Reward Card. Eligible orders of 1 Gig or 2 Gig may receive $200 Visa Reward Card. Offer expires 10/31/2023. Card is issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months after redemption; unused funds will forfeit after the valid thru date. Card terms and conditions apply. Customer must be current on their bill and in good standing. Card will be virtual and delivered via email and customers will be eligible to redeem 90 days after installation.