Skip to main content

Welcome to Fibertown, Botetourt

Fastest uploads.
Fastest downloads.
Fastest internet.
Period.

View Construction Map
person attaching ethernet cables

77x

faster uploads
than cable2

6x

faster downloads
than cable2

With Lumos Fiber Internet, you’ll experience upload speeds 77x faster than cable and download speeds 6x times faster than cable.2 That means consistently fast connections for everyone’s devices, in every room, at the same time.

Fiber Internet Means:

No freezing, no buffering, no lag time – just 100% go-time

No dead zones, with wall-to-wall coverage for your whole home

Unlimited data, no data caps, no annual contracts 

You can Zoom like a boss with a super-fast & stable connection

100% fiber network that’s 100% ready for the future.

Stay In The Know

Frequently Asked Questions

Lumos is available now in many Botetourt areas, and we are working on expanding to even more homes in the community. You can check the status of our current construction projects on the map above or check your fiber availability here. If your address is not yet available for service, enter your email address in the form below for updates.

With our 100% fiber network, you get 77x faster uploads and 6x faster downloads than cable. Fiber gives you the speed and reliability you need to stay consistently connected, in every room and on every device, at the same time. As you add devices to your home (you will), run more devices off Wi-Fi (you will), and send more data to and from your home (you’ll do this too!), ultra-fast fiber internet will keep up. Plus, fiber has environmental benefits too! Fewer nonrenewable natural resources are needed to manufacture fiber-optic networks than DSL or coaxial cable, and it boasts a much longer lifespan.

We will first bring the leading fiber network down one side of your street to provide access to you and your neighbors. You may see some pedestals placed throughout the neighborhood that allow our technicians to access the fiber-optic lines quickly. Then, when you schedule installation for your Lumos service, we extend the fiber-optic line from the network on the road to the side of your home. The process may require some digging in your yard to bury the line. Once complete, everything will be repaired and re-seeded, if needed.

Our professional installation has three steps, typically taking up to seven working days.

  • Utility crews will mark the underground utilities in your yard so we can avoid them. (You don’t need to be home for this.)
  • A Lumos team will bring a small fiber-optic line from the fiber network at the street to the side of your house, then bury the line and put down grass seed. (You don’t need to be home for this step either.)
  • The last and best step is installing Lumos services within your home. Someone 18 years of age or older and able to make equipment positioning decisions must be at home during this step. Installation usually takes between one and three hours.

1. Prepaid Mastercard: Eligible orders on select tiers may receive virtual $350 Prepaid Mastercard. Virtual card is issued by Pathward®️, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. One month of free service is available on select tiers and will vary by market. Where applicable, credit will be applied within the first four billing cycles. Regular rates apply outside of the one-month discount.

6. Free Enhanced Parental Controls powered by ExperienceIQ®️ service available on select tiers and will vary by market.

7. Free Total Home Wi-Fi is available on select tiers and will vary by market.

8. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

(Legacy/Universal)