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CHECK YOUR FIBER AVAILABILITY

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Fastest uploads.
Fastest downloads.
Fastest Internet, period.

1000 x 1000 Mbps
NorthState Gift Card
Order Gig Fiber today
and get a $200 Visa® Reward Card***
+ Free Installation – a $75 Value!

Prefer to talk with a sales agent? Order by phone at 336.481.7014

How much speed do you need?

200 Mbps

upload speed

200 Mbps

download speed

$39.99/mo

  • 5+ devices
  • Light streaming
  • Listening to music
  • Social sharing
  • Video calling

500 Mbps

upload speed

500 Mbps

download speed

$59.99/mo

+ FREE Installation

  • 10+ devices
  • HD streaming
  • Social sharing
  • Casual gaming
  • Video calling
  • Equally fast upload/download speeds

1000 Mbps

upload speed

1000 Mbps

download speed

$69.99/mo

for 12 months**

$20 off your monthly bill
+ FREE Installation

  • 15+ devices
  • HD & 4K streaming
  • Remote working and learning
  • Multiplayer gaming
  • Fiber fast cloud backup
  • Equally fast upload/download speeds

Your Account Details

Enter the required information below to set up your Lumos account.

Your Name

Enter your first name.

Enter your last name.


Your Contact Information

Enter a valid 10-digit phone number.
Example: (111)222-3333 or 1112223333.

Please enter a valid email address.


Your Service Address

Please choose a valid service address.


Your Billing Address

Please enter a valid Street Name

Please enter a valid Street Number

Please enter your PO Box


Create Your Account

Please enter a valid email address.

 

Your password must:
• be 7-20 characters
• include at least one upper case character
• include at least one lower case character
• include at least one digit
• not contain your email address
• not contain simple numeric sequences (123,234,345)

Your passwords must match

?

Your numeric pin must be a 4-6 digit number with no consecutive numbers and cannot start with a zero (0).

?

Choose a Security Question from the list above.

Enter a Security Answer to your selected Security Question


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Your order cannot be completed online.

Please call us at 336-886-3600 to speak with a customer service advisor.

Please Review Your Order Details

You are about to submit an order for the following services and features:

    Your contact information and location are:

    Primary Account Owner:
    Service Address:
    Contact Number:
    Email Address:
    Your billing address:

    Your Lumos ID is:

    Username:
    Security Question:
    Security Answer:
    $0
    $0
    Due today

    Price does not include taxes and additional fees.

    Additional one-time fee of $0 for standard installation will be added to your first bill.

    Multi-Gig unavailable at your address at this time. Next available speed currently shown in cart.

    YOUR MONTHLY PLAN

    ...

    $0.00

    ...

    and 1 Wi-Fi access point at $0/mo.

    + Total Home Wi-Fi

    $0.00

    + TV Incl. upgrades, equipment

    $0.00

    + Voice Incl. upgrades, equipment

    $0.00

    YOUR PRICING


    Due Monthly

    $0.00 $141.94

    Estimated price before taxes and fees

    Your monthly plan (with promotion savings)

    $0.00

    Regulatory fees

    $0.00

    Due Today

    $0.00

    Installation Fee

    $0.00 Waived $0.00 $0

    Multi-Gig speeds available in select areas only.
    Please check your address to determine availability.

    Check address

    Multi-Gig speeds available in select areas only.

    Standard Regulatory Fees

    Internet Recovery Fee

    This fee is to partially recover the various fees for maintaining the networks which are associated with bringing Internet services to your home.

    Broadcast Surcharge

    Lumos, as well as all TV providers, pays fees to broadcasters so we can televise their programming to you. Since 2014 the fees Lumos pays to broadcasters have increased almost 100% and these increases have come from practically all broadcasters. The Broadcast Surcharge paid by all Lumos video customers offsets a portion of those increases. We negotiate to keep these costs down and continually evaluate the popularity of channels versus the cost to carry them. By showing Broadcast Surcharge on your bill we want to be sure you’re aware of where these price increases come from. More information can be found at ww.TVonmyside.com.

    Video Recovery Fee

    Applies to all residential and business video customers. This fee covers the cost of license fees.

    FCC Regulatory Video Fee

    Fee collected annually by the FCC from all video providers to reimburse the FCC for administering its regulatory responsibilities under the Communications Act of 1934.

    Multi-Gig unavailable at your address at this time. Next available speed currently shown in cart.

    $0
    $0
    Due today
    Price does not include taxes and additional fees. Additional one-time fee of $0 for standard installation will be added to your first bill.
    • YOUR MONTHLY PLAN

      ...

      ...

      and 1 Wi-Fi access point at $0/mo.

      $0.00

      + Total Home Wi-Fi

      $0.00

      + TV Incl. upgrades, equipment

      $0.00

      + Voice Incl. upgrades, equipment

      $0.00

      YOUR PRICING


      Due Monthly

      Estimated price before taxes and fees

      Your monthly plan (with promotion savings)

      Regulatory fees

      $0.00 $141.94

      $0.00

      $0.00

      Due Today

      $0.00

      Installation Fee

      $0.00 Waived $0.00 $0

    Processing Your Order

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    We encountered an error submitting your order. Please contact customer support at 336.886.3600 for further assistance.
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    Processing Your Order

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    It may take a few minutes to complete your order.

    • 1

      Creating
      Your Account

    • 2

      Creating
      Service Order

    • 3

      Schedule
      Installation

    • 4

      Order
      Complete

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    ENTER YOUR PAYMENT INFORMATION

    As it appears on your credit card


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    Choose a date and time you would like to schedule your installation. If your preferences are unavailable, a Lumos representative will call you to provide alternative dates and times.

    Note: Special instructions may require additional installation time which may impact the installation date. There may be additional charges for services beyond basic installation. We may need to contact you to ensure we understand your instructions.

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