Skip to main content

Flash Fiber Sale Ends 10/31

$200 Reward Card + one month of free fiber + free install! Shop Now

Prefer to order by phone? Call 336.728.6001

How much speed do you need?

Check your address availability.

Prefer to order by phone? Call 336.728.6001

How much speed do you need?

Your Account Details

Enter the info below to set up your Lumos account.

Your Name
Your Contact Information
Your Service Address
Your Billing Address
Billing Address
Create Your Account
Account Information
Your Installation Date

Choose your preferred date and time for installation. If your preference is unavailable, we will reach out to reschedule.

Note: Special instructions may require additional installation time which may impact the installation date. There may be additional charges for services beyond basic installation. We may need to contact you to ensure we understand your instructions.
Were you referred to our site?
* required field

Your order cannot be completed online.

Please call us at 336-886-3600 to speak with a customer service advisor.

Please Review Your Order Details

You are about to submit an order for the following services and features:

    Your contact information and location:

    Primary Account Owner:
    Service Address:
    Contact Number:
    Email Address:

    Your billing address:

    Your Lumos ID is:

    Security Question:
    Security Answer:

    Your phone transfer details:

    Phone Number to Transfer:
    Current Provider Account Number:

    Your Account Information:

    Service PIN:
    SMS Carrier:

    Your Requested Installation Date & Time:

    Install Date:
    Install Time:
    Special Instructions:


    Price does not include taxes and additional fees.



    Total Home Wi-Fi Incl. upgrades, equipment


    TV Incl. upgrades, equipment


    Voice Incl. upgrades, equipment



    Due Monthly

    Estimated price before taxes and fees

    $0.00 $0.00

    One Time Charges

    Estimated price before taxes and fees


    Your monthly plan (with promotion savings)


    Fees []


    Paper Bill Fee []




    Installation Fee

    $0.00 Waived $0.00 $0

    1. Free first month of service eligible on 1 Gig and 2 Gig fiber internet orders only. Regular rates apply after the first month.

    2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Speeds may vary by location and are not guaranteed.

    3. Free installation eligible on all tiers from 200 Mbps – 5 Gig.

    4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. After the first 12 months, then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for the first-month discount. Services are subject to all applicable service terms and conditions found at, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

    5. Promotional Visa Prepaid Card: Eligible orders of 500 Mbps may receive a $100 Visa Reward Card. Eligible orders of 1 Gig or 2 Gig may receive $200 Visa Reward Card. Offer expires 10/31/2023. Card is issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months after redemption; unused funds will forfeit after the valid thru date. Card terms and conditions apply. Customer must be current on their bill and in good standing. Card will be virtual and delivered via email and customers will be eligible to redeem 90 days after installation.