How do I resolve a credit card decline?

Support Account Support How do I resolve a credit card decline?

You can resolve a credit card decline by logging into My Account and following the steps below:

Click on “My Account” at the top of the page

Under Billing Preferences, select “Billing Overview ”
Click “Pay now” and pay using an updated payment method
Then Under Billing Preferences, select “Manage Payment Methods ”
Update your account with the new payment method for all future billing

Future State – Anything that deals with “My Account may need to be validated that these instructions are correct for the experience for Tidewater

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