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Internet Security Tool

Internet Security powered by ProtectIQ®

Activate advanced network security features.*

Malicious website protection


Anti-virus


Anti-ransomware packet inspection


Intrusion detection


Suspicious traffic blocker


Blocked content alerts


Protect your connected devices with advanced, award-winning Wi-Fi security.

You lock your front door, so why not your home network? Included with your Lumos Total Home Wi-Fi plan of 500Mbps and up, Internet Security powered by ProtectIQ keeps all your devices secure 24/7, giving you total peace of mind online. It detects intrusions, guards against malicious websites, monitors network traffic, proactively blocks suspicious activity and more.

Protection for your smart home

Stop threats before they ever make it to your connected device. Internet Security defends your Amazon Echo, security cameras and other linked smart systems from hackers by continuously monitoring your home network traffic for potential intrusions or attacks.


Security for remote work

Keep your employer’s sensitive data and trade secrets out of the wrong hands when working from home. Internet Security safeguards your home network from bad actors and blocks any malicious activities so you can work with a private connection.


Shield yourself against common network threats.

Unauthorized access attempts

Stay one step ahead of attackers with Internet Security alerts. Receive a notification when an unwanted visitor tries to gain unauthorized access to your secure wireless network. You’ll get valuable details about the attack, including what device they attempted to compromise.

Unsafe site visits

Working silently in the background 24/7, Internet Security automatically blocks any attempted visits to known harmful websites so that you can browse without worry. A browser message will alert you that the unsecure webpage failed to load.

Suspicious device activities

Internet Security’s IPS Protocol Anomaly feature monitors your network’s traffic patterns so that any unusual activity can be detected and dealt with proactively. It will flag potentially malicious behavior and restrict access to that specific traffic.

Targeted network attacks

Targeted cyber attacks are particularly difficult to detect and defend against because they’re deliberate, purposeful and persistent. Internet Security blocks malicious websites from downloading malware to your connected devices.

IP reputation threats

IP reputation measures the trustworthiness of an IP address based on its past behavior. With Internet Security, IPs with a known bad reputation are identified and blocked, so only trustworthy ones can gain access to your connected devices.

Stay on top of your security with real-time alerts.

Internet Security scans a large cloud database filled with known virus and ransomware threats and then thwarts them in real time. The database is continuously updated to keep you safe from the latest dangers. You can view all the details about the threat when alerted, including:

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The protocol type that was blocked

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The time the threat occurred

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The source IP address of the threat

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What action was taken

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The device that was targeted

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The threat’s source URL

Keep your family safe online with Enhanced Parental Controls powered by ExperienceIQ®.

Fortify your family’s digital defenses with Enhanced Parental Controls. Now you can manage screen time, content and internet access—all from the Lumos Wi-Fi app. 

Explore Enhanced Parental Controls

Trust Lumos for your fiber security needs.

Lumos brings you a seamless, blazing-fast internet experience without compromising on security. That’s because fiber is naturally more secure than traditional cable internet since it transmits data using hack-resistant light signals. With equally fast upload and download speeds and Internet Security to monitor and block threats, you’ll discover Lumos is a better way to stream, surf, game and learn. Whether you’re a casual internet user or a heavy-bandwidth family, we offer a range of internet plans tailored to meet your speed preferences.
Up to 200 Mbps upload & download speed2
Starting at4 $ 40 /mo.

Best for individuals with an average internet-use lifestyle.

‡Available in select locations.

 2Available in select locations.

Check availability for special offers in your area!

Up to 500 Mbps upload & download speed2
Starting at4 $ 50 /mo.

Best for families with average internet usage or individuals with a high-demand internet lifestyle.

‡Available in select locations.

 2Available in select locations.

Exclusive offer ends 4/30!

  • FREE Installation3

Check availability for special offers in your area!

Limited time offer!
Up to 1 Gig upload & download speed2
Starting at4 $ 70 /mo.

Best for large families or multiple users with high-demand internet lifestyles.

‡Available in select locations.

 2Available in select locations.

Exclusive offer ends 4/30!

  • $200 Lumos Visa Prepaid Card1
  • FREE Installation3

Check availability for special offers in your area!

Limited time offer!
Up to 2 Gig upload & download speed2
Starting at4 $ 100 /mo.

Best for very large families with multiple users who have high-demand internet lifestyles.

‡Available in select locations.

 2Available in select locations.

Exclusive offer ends 4/30!

  • $200 Lumos Visa Prepaid Card1
  • FREE Total Home Wi-Fi with the latest 6E technology8
  • FREE Installation3
  • FREE Enhanced Parental Controls for 3 months7

Check availability for special offers in your area!

Limited time offer!
Up to 5 Gig upload & download speed2
Starting at4 $ 180 /mo.

Best for exceptionally high-demand circumstances.

‡Available in select locations.

 2Available in select locations.

Exclusive offer ends 4/30!

  • $200 Lumos Visa Prepaid Card1
  • FREE Total Home Wi-Fi with the latest 6E technology8
  • FREE Enhanced Parental Controls for 3 months7

Check availability for special offers in your area!

Limited time offer!
Up to 8 Gig upload & download speed2
Starting at4 $ 240 /mo.

Best for only the most demanding of internet users.

‡Available in select locations.

 2Available in select locations.

Exclusive offer ends 4/30!

  • $200 Lumos Visa Prepaid Card1
  • FREE Total Home Wi-Fi with the latest 6E technology8
  • FREE Enhanced Parental Controls for 3 months7

Check availability for special offers in your area!

*Internet Security is available to all internet tiers except for 200 Mbps when you sign up for Lumos Total Home Wi-Fi. The Lumos Wi-Fi mobile app is required to enable and activate Internet Security.

1. Visa Prepaid Card: Eligible orders of 1 Gig – 8 Gig may receive $200 Visa Prepaid Card. Limited-time offer; subject to change or end without notice. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted online, or phone/mail orders. Valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply. Customer must be current on their bill and in good standing. Customers will be eligible to redeem 90 days after installation.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. Then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. One month of free service eligible on 1 Gig and 2 Gig fiber internet orders only. Credit will be applied within first four billing cycles. Regular rates apply outside of the one-month discount.

6. One month of free Lumos TV Viewer’s Package eligible on plans of 500 Mbps and 1 Gig. Offer available in select markets only. Restrictions apply. Regular rates apply outside of the one-month discount. Taxes and fees extra. The total discount amount applied is equal to the monthly charge for Lumos TV Viewers Package at $100.00, plus the broadcast service charge of up to $35.50.

7. Three months of Enhanced Parental Controls powered by ExperienceIQ® service included on eligible orders of 1 – 8 Gig fiber internet orders only. Offer available in select markets only. Regular rates apply after the three months.

8. Free Total Home Wi-Fi included on orders of 2 Gig – 8 Gig. Additional extenders may be needed for complete coverage.

(Legacy/Universal)