Your new beginning deserves the fastest, most reliable internet.
Find out if Lumos Fiber Internet is available for
your home.
How much speed do you need?
Plan Finder Tool
How many people in your household are using the internet?
What are they using it for? Select all that apply:
These require a typical amount of speed on a fiber network. We’ll call
them
“average-use.”
These require more from your internet. We’ll call them “high-demand.”
Recommended Plan:
Speeds up to
500
Mbps
upload & download speed2
Best for families with average internet usage or individuals with a high-demand internet lifestyle.
Download a 2hr movie in just 1.3 minutes
FREE Installation3
2Available in select locations.
Exclusive offer ends 7/31!
FREE Installation3
Check availability for special offers in your area!
Limited time offer!
Speeds up to
1
Gig
upload & download speed2
Best for large families or multiple users with high-demand internet lifestyles.
Download a 2hr movie in just 37.9 seconds
FREE Installation3
2Available in select locations.
Exclusive offer ends 7/31!
$350 Lumos Prepaid Mastercard®1
FREE Installation3
Check availability for special offers in your area!
Limited time offer!
Speeds up to
2
Gig
upload & download speed2
Best for very large families with multiple users who have high-demand internet lifestyles.
Download a 2hr movie in just 18.9 seconds
FREE Installation3
2Available in select locations.
Exclusive offer ends 7/31!
$350 Lumos Prepaid Mastercard®1
FREE Installation3
Check availability for special offers in your area!
Limited time offer!
Speeds up to
5
Gig
upload & download speed2
Best for exceptionally high-demand circumstances.
Download a 2hr movie in just 7.6 seconds
2Available in select locations.
Exclusive offer ends 7/31!
$350 Lumos Prepaid Mastercard®1
FREE Installation3
Check availability for special offers in your area!
Limited time offer!
Speeds up to
8
Gig
upload & download speed2
Best for exceptionally high-demand circumstances.
Download a 2hr movie in just 7.6 seconds
2Available in select locations.
Exclusive offer ends 7/31!
FREE Installation3
Check availability for special offers in your area!
500 Mbps
1 Gig
2 Gig
5 Gig
8 Gig
Up to
500
Mbps
upload & download speed2
Best for families with average internet usage or individuals with a high-demand internet lifestyle.
‡Available in select locations.
2Available in select locations.
Exclusive offer ends 7/31!
FREE Installation3
Check availability for special offers in your area!
Limited time offer!
Up to
1
Gig
upload & download speed2
Best for large families or multiple users with high-demand internet lifestyles.
‡Available in select locations.
2Available in select locations.
Exclusive offer ends 7/31!
$350 Lumos Prepaid Mastercard®1
FREE Installation3
Check availability for special offers in your area!
Limited time offer!
Up to
2
Gig
upload & download speed2
Best for very large families with multiple users who have high-demand internet lifestyles.
‡Available in select locations.
2Available in select locations.
Exclusive offer ends 7/31!
$350 Lumos Prepaid Mastercard®1
FREE Installation3
Check availability for special offers in your area!
Limited time offer!
Up to
5
Gig
upload & download speed2
Best for exceptionally high-demand circumstances.
‡Available in select locations.
2Available in select locations.
Exclusive offer ends 7/31!
$350 Lumos Prepaid Mastercard®1
FREE Installation3
Check availability for special offers in your area!
Limited time offer!
Up to
8
Gig
upload & download speed2
Best for exceptionally high-demand circumstances.
‡Available in select locations.
2Available in select locations.
Exclusive offer ends 7/31!
FREE Installation3
Check availability for special offers in your area!
We make it easy to complete your moving checklist.
Lumos delivers local customer service, speedy installation and blazing-fast internet with whole-home coverage, so you can focus on settling into your new home with ease. Ready to cross “set up internet” off your list?
New to Lumos?
Enjoy faster uploads, downloads and internet for a digital life that never slows down when you join Lumos. Here’s how to get started with our services at your new home:
See if Lumos Fiber Internet is available in your new neighborhood.
Select a Lumos Fiber Internet plan with speed packages ranging from 500 Mbps to multi-gig fiber internet.
Schedule your new services setup and installation.
Fiber internet is faster, more reliable and has more bandwidth for more devices than cable internet. And with symmetrical upload and download speeds, whole-home Wi-Fi coverage and unlimited data, Lumos Fiber Internet is built for the future—just like your new home.
Power all your smart devices with whole-home coverage.
Experience the difference Total Home Wi-Fi makes for your smart home’s connections. From smartphone control of your lights and thermostat to buffer-free streaming on your tablet and TV, Lumos ensures seamless connectivity and smooth performance for all your smart devices—whether you’re in the living room, basement or backyard. Embrace the convenience and possibilities of a fully connected home with Lumos.
Give your remote gig a multi-gig internet connection.
Setting up your new home office? Upgrade to a fast fiber connection built for performance. Whether you’re collaborating with colleagues, attending virtual client meetings or managing large files in the cloud, Lumos provides the reliability and speed needed to power your remote role.
Lumos makes it easy for new homeowners to switch to fast fiber internet. To check our availability in your new neighborhood, contact your local Lumos team at 336.728.6001 or share your address.
For a seamless transition, we recommend you install your new Lumos service before disconnecting your current internet plan. This way you can ensure you have uninterrupted internet access during the switch.
Yes, it is possible to set up your internet before moving into your new place. However, please note that internet service providers typically require your physical presence for activation and installation purposes. Therefore, you will need access to the property in order to complete the process. These factors mean the best time for activation is usually the day of your move-in.
You can place your router anywhere in your new home. Unlike cable internet, Lumos ensures your home Wi-Fi network has a strong signal in every room, no matter how far you are from the router. To get the most out of your Wi-Fi signal, place your router in a clear and accessible space, away from large appliances which can emit electronic interference.
Yes, if you move to a condo or apartment, you will likely need to obtain permission from building management or your homeowners’ association to hook up your Lumos Fiber Internet. Check with management or association leadership to confirm.
Yes, you must be home for your fiber installation appointment because our installer will need access to both the outside and inside of your home to complete your installation.
Lumos is building our fiber optic network across North Carolina and Virginia, with future expansion into South Carolina, to bring faster internet to local residents and businesses. Visit our New Construction page to learn where we’re going next and sign up for updates on availability in your area.
I’m transferring my Lumos services.
To see if Lumos Fiber Internet is available in your new neighborhood, share your address.
It only takes a few minutes to transfer your current Lumos services to your new home. To get started, contact your local Lumos team at 336.728.6001.
Depending on your current service plan, we may waive your activation fee for transferred services. Contact a local Lumos specialist at 336.728.6001 to learn more.
Absolutely! Making an upgrade or change to your current Lumos service is easy. Simply give one of our specialists a call at 336.728.6001, and they’ll guide you every step of the way.
Yes! When transferring your Lumos service to a new home, remember to take your equipment with you. As a Lumos Fiber Internet customer, it’s essential to bring your Lumos gateway, which serves as both a modem and a router.
Yes, we will schedule a visit from a Lumos technician to activate service at your new home. Contact a local Lumos representative at 336.728.6001 to schedule your service activation.
If your move-in date has changed, no worries! Contact a local Lumos representative at 844.431.4603 to reschedule the date of your services.
There’s no place like home with Lumos.
Get faster connections from the leader in local fiber internet when you switch to Lumos today.
Find out if Lumos Fiber Internet is available for
your home.
1. Prepaid Mastercard: Eligible orders on select tiers may receive virtual $350 Prepaid Mastercard. Virtual card is issued by Pathward®️, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.
2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.
3. Free installation is available on select tiers and will vary by market.
4. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.
5. One month of free service is available on select tiers and will vary by market. Where applicable, credit will be applied within the first four billing cycles. Regular rates apply outside of the one-month discount.
6. Free Enhanced Parental Controls powered by ExperienceIQ®️ service available on select tiers and will vary by market.
7. Free Total Home Wi-Fi is available on select tiers and will vary by market.
8. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.