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Family Internet Protection

Enhanced Parental Controls powered by ExperienceIQ®

Enforce online safety with Enhanced Parental Controls.

Your kids’ lives are more online than ever, from socializing with friends to learning remotely. Available as an add-on to Lumos Total Home Wi-Fi, Enhanced Parental Controls powered by ExperienceIQ enables you to set rules for their favorite websites and apps so they stay safe online and learn good internet habits. Manage their screen time, content and internet access—all from the Lumos Wi-Fi app.

Individual Profiles

Create individual profiles and assign devices for each family member so everyone gets a customized internet experience.

Time of Use Review

Get a complete picture of your kids’ internet use on different websites and apps to ensure safe browsing.

Content Filtering

Manage what content your children can see by restricting or allowing age-appropriate categories of the internet, apps and websites.

Customized Scheduling

Schedule times when family members can go on the internet or apps to minimize distractions. Hello, interruption-free family dinners.

Screen Time Limits

Set the duration for how long specific apps and websites can be used. No more endless TikTok scrolling on school nights.

Prioritized Devices

Prioritize the activities and devices that matter most to get the best online experience. Sorry, bandwidth hogs, school and work come first.

Filter age-appropriate content with custom controls.

With Enhanced Parental Controls, you can tailor the content filter to your kids’ specific age groups to craft a digital experience that grows with them. Whether it’s shielding your youngest from mature themes or gradually opening up the settings for your older ones, customization ensures that the content accessed fits every stage of your children’s lives.

0-8 years old9-12 years old13-18 years old

Limit gaming time.

If your kids are big gamers, Enhanced Parental Controls can rein in their playing time on the phone, computer and even gaming consoles and smart TVs. Set the days and times your kids can play (and for how long) so they can’t be lured away from schoolwork by Roblox, Minecraft and other online games. Plus, with multiple profiles, you can easily customize those controls based on your children’s ages and needs.

Phone password lock for mobile cyber security or login verification passcode in online bank app. Data privacy and protection from hacker, identity thief or cybersecurity threat. Laptop and smartphone.

Reduce study distractions.

Empower your children with disciplined digital habits that complement their remote learning style. Enhanced Parental Controls transforms devices into allies rather than distractions. With screen time limits and bedtime curfews, you can create routines for dedicated school work and scheduled downtime. This helps your learners maximize focus during crucial study hours and eliminate the temptation of mindless scrolling at night.

Easily filter content by predefined categories.

Block access to specific websites or all sites that fall into specific content categories that may be harmful to young internet users.

Pornography & nudityPeer-to-peer file sharingOnline video & audio
GamblingWeb advertisementsComics & animations
Alcohol & drugsOnline gamesCloud storage & file download
Illegal & criminal activitySocial networksInternet portals
ViolenceOnline shoppingOrganizations

Prioritize by activity, device or schedule.

Optimize your network by designating which online activities, connected devices or time periods deserve a higher priority for a smooth fiber internet connection–right from your Lumos Wi-Fi app.

Increase network peace of mind with Internet Security powered by ProtectIQ®.

Internet Security is like a lock on your home network. The award-winning Wi-Fi security solution provides round-the-clock protection for all your devices to reinforce your digital safety.

Trust Lumos for your parental control needs.

Lumos helps families strike the perfect balance between exploration and protection, ensuring that your loved ones can navigate the online world with both freedom and safety. Feel empowered to instill healthy, lifelong internet habits in your children by adding Enhanced Parental Controls to your plan with Lumos Total Home Wi-Fi. Get started with Lumos’ range of internet plans tailored to meet your family’s speed needs.

1. Visa Prepaid Card: Eligible orders of 1 Gig – 2 Gig may receive $200 Visa Prepaid Card. Limited-time offer; subject to change or end without notice. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted online, or phone/mail orders. Valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply. Customer must be current on their bill and in good standing. Customers will be eligible to redeem 90 days after installation.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. Then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. One month of free service eligible on 1 Gig and 2 Gig fiber internet orders only. Credit will be applied within first four billing cycles. Regular rates apply outside of the one-month discount.Regular rates apply outside of the one-month discount.

6. One month of free Lumos TV Viewer’s Package eligible on plans of 500 Mbps and 1 Gig. Offer available in select markets only. Restrictions apply. Regular rates apply outside of the one-month discount. Taxes and fees extra. The total discount amount applied is equal to the monthly charge for Lumos TV Viewers Package at $100.00, plus the broadcast service charge of up to $35.50.

7. Three months of Enhanced Parental Controls powered by ExperienceIQ® service included on 1 Gig and 2 Gig fiber internet orders only. Offer available in select markets only. Regular rates apply after the three months.