CHECK YOUR FIBER AVAILABILITY
Share your address
For current Lumos Networks and Northstate customers that have existing service, but have not registered an account.
Choose your service location:
Please correct the errors in the form below.
To create your online account, enter your Lumos account number. This number can be found on your latest invoice:
To confirm your account, we will send an Authentication Code to one of your contacts on file. Plase select your preferred contact method:
Please enter the Authentication Code you received below:
Then, enter a username and password for your account:
To create your online account, enter your Lumos Account Number and PIN Number. Your pin number is the last four digits of the account holders SSN or last four digits of your business tax ID:
Enter your account information:
Enter a username and password for your account:
Your account was created successfully. You may now login to your account with your email address and password.
Your login credentials are not valid. Please correct your info and try again.
Use the username and password you’ve always used for Lumos Networks or Northstate!
If you require additional assistance accessing your account, please contact customer support at 336.886.3600
We were unable to find your account in our system. Please contact customer support.
We were unable to find your email in our system. Please contact customer support.
Sort Posts By
Property Tax Pass Through Related Questions
eBill FAQs
Understanding Your Bill
User Roles and Permissions FAQ
If you exit now, you’ll lose your progress and you could miss out on:
Prefer to order by phone? Call 844.434.1372