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Contact Us

Contact Information

Business Sales

336.821.1965

Bill Pay, Technical & Customer Support

855.GO.LUMOS

Email Us

Fiber Construction Feedback

800.905.9017

Email us

Learn more about our construction process and get answers to common questions at lumosfiber.com/new-construction/

Residential Payment Centers

NORTH CAROLINA LOCATIONS


High Point

111 North Main St
High Point, NC 27260

Open 24/7
Drop box for payments only

855.GO.LUMOS

Thomasville

25 Salem St
Thomasville, NC 27360

Monday through Friday
9am to 5pm

A drop box for payments and a bin for equipment return (during normal business hours) are available at this location.

844.934.0141

Randleman

153 South Main St
Randleman, NC 27317

Open 24/7
Drop box for payments only

855.GO.LUMOS

VIRGINIA LOCATIONS


Waynesboro VA

Retail Store
1 Lumos Plaza,
Waynesboro, VA 22980

Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday

540.946.7844

Daleville VA

Retail Store
1900 Roanoke Road,
Daleville, VA 24083

Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday

540.591.3592

Covington VA

Retail Store
342 North Court Avenue,
Covington, VA 24426

Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday

540.965.6215

How can we help?

For general questions, call us at 855.465.8667 or fill out the form below.
For construction support, please reach out using the contact details below or complete the form:

  • Call us at 800.905.9017
  • Email us at ConstructionSupport@lumos.net.
  • Contact Us

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