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CONTACT US

North Carolina Contact Information

Residential Sales

336.728.6001

 

Current Residential Customers

336.886.3600
866.542.5900 (toll free)

Bill Pay

336.886.3600

Technical Support

336.886.3600

Corporate Offices

336.886.3600

Locations

RESIDENTIAL PAYMENT CENTERS

High Point

111 North Main St.
High Point, NC 27260

Open 24/7
Drop box for payments only

336.886.3600

Thomasville

25 Salem St
Thomasville, NC 27360

Monday through Friday
9am to 6pm

A drop box for payments and a bin for equipment return (during normal business hours) are available at this location.

336.886.3600

Randleman

153 South Main St
Randleman, NC 27317

Open 24/7
Drop box for payments only

336.886.3600

In order to better protect customers and employees, Lumos stores will have social distancing procedures in place.

Payments are also accepted at Western Union Agent locations.

To find a Western Union location, visit WesternUnion.com.

Virginia Contact Information

Residential Sales

540.495.1943

 

Current Residential Customers

540.413.0861
HELP@LUMOS.NET

Bill Pay

540.413.0861

Technical Support

540.413.0861

Locations

RESIDENTIAL PAYMENT CENTERS

Waynesboro VA

Retail Store
400 Tiffany Drive
Waynesboro, VA 22980

Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday

540-946-7844

Daleville VA

Retail Store
1900 Roanoke Road,
Daleville, VA 24083

Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday

540-591-3592

Covington VA

Retail Store
342 North Court Avenue,
Covington, VA 24426

Hours of operation:
Monday – Friday:
9:00 a.m. – 5:00 p.m.
Closed Saturday & Sunday

540-965-6215

In order to better protect customers and employees, Lumos stores will have social distancing procedures in place.

Payments are also accepted at Western Union Agent locations.

To find a Western Union location, visit WesternUnion.com.

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Order by phone at 336-999-6617