Account Login New User? For current Lumos Networks and Northstate customers that have existing service, but have not registered an account. Register an account New User? Choose your service location: North Carolina Virginia Create My Account Login (Step 1 of 3) Please correct the errors in the form below. To create your online account, enter your Lumos account number. This number can be found on your latest invoice: Account # from latest invoice * Please enter your Account Number. « Cancel Create My Account Login (Step 2 of 3) To confirm your account, we will send an Authentication Code to one of your contacts on file. Plase select your preferred contact method: Please correct the errors in the form below. Don't send me an Authentication Code. I have already received one. « Cancel Create My Account Login (Step 3 of 3) Please enter the Authentication Code you received below: Please correct the errors in the form below. Authentication Code * Please enter a valid authorization code. Then, enter a username and password for your account: Desired Username (email address) * Please enter a valid email address that is not already associated with an existing account. Password * Your password must: • be 7-20 characters • include at least one upper case character • include at least one lower case character • include at least one digit • not contain your email address • not contain simple numeric sequences (123,234,345) Confirm Password You passwords must match. « Resend Code Create My Account Login (Step 1 of 2) Please correct the errors in the form below. To create your online account, enter your Lumos Account Number and PIN Number. Your pin number is the last four digits of the account holders SSN or last four digits of your business tax ID: Account # from latest invoice * Please enter your Account Number. PIN # * Please enter your PIN Number. « Cancel Create My Account Login (Step 2 of 2) Enter your account information: First Name * Please enter your first name. Last Name * Please enter your first name. Phone Number * Please enter Phone Number. Street Address * (ex: 123 Example Ave) * Please enter your Street Address. Zip Code * (5-digits) Please enter your Zip Code. Enter a username and password for your account: Desired Username (email address) * Please enter a valid email address that is not already associated with an existing account. Password * Your password must: • be 7-20 characters • include at least one upper case character • include at least one lower case character • include at least one digit • not contain your email address • not contain simple numeric sequences (123,234,345) Confirm Password * You passwords must match. Create My Account Login (Complete) Your account was created successfully. You may now login to your account with your email address and password. My Account Your login credentials are not valid. Please correct your info and try again. User Login Username* Please enter a valid username. Password* Please enter your password. Use the username and password you’ve always used for Lumos Networks or Northstate! Forgot: Username | Password Forgot My Username If you require additional assistance accessing your account, please contact customer support at 336.886.3600 An email with your username and login instructions has been sent to your email. We were unable to find your account in our system. Please contact customer support. Username Retrieval Credentials Account #* Please enter your Account Number. PIN* Please enter your PIN Number. « Back Forgot My Password If you require additional assistance accessing your account, please contact customer support at 336.886.3600 An email with password reset instructions has been sent to your email. We were unable to find your email in our system. Please contact customer support. Password Retrieval Credentials Email Address* Please enter a valid email address. « Back