Download speeds refer to how quickly data is transferred from the internet to your devices. Slow downloads mean businesses lose valuable productivity as teams wait on large files or cloud apps to load, while tenants experience frustrating buffering and poor streaming that reduces satisfaction and renewals. Fiber internet is the only connection that offers equally fast upload and download speeds. Learn more about the difference between these speeds.
Internet Speed Test
How fast is your business or community’s internet connection?

Check your network performance with
our internet speed test.
Understanding your speed test results
Congrats on taking our internet speed test! If you have trouble making sense of those numbers, we’re here to explain what each key metric means for your business or multi-tenant building’s network. Explore each term below to learn how to interpret your results, plus read our guide for tips to optimize your internet connection for better performance.
Mbps vs. Gbps
Mbps and Gbps are units used to measure your internet speed. Mbps (megabits per second) indicates how many million bits can be transmitted per second, while Gbps (gigabit per second or “Gig”) represents one billion bits per second. One Gbps is equal to 1,000 Mbps.
Download Speeds
Speed | How fast | Best for |
---|---|---|
0-50 Mbps | Slow | Email, light web browsing, basic tenant connectivity in small offices |
50-200 Mbps | Moderate | 5+ connected devices, light video streaming, web access, property management systems |
200-500 Mbps | Fast | 10+ devices, HD streaming, video conferencing, smart thermostats or security |
500 Mbps-1 Gig | Very fast | 15+ devices, 4K streaming, remote work, cloud-based tools, resident satisfaction |
2 Gig | Extremely fast | 20+ devices, intensive cloud usage, smart home features, remote teams, content uploads |
5 Gig | Futuristically fast | Unlimited devices, real-time collaboration, VR tools, IoT automation, digital signage |
8 Gig | Fastest | Unlimited devices, server hosting, enterprise-grade cloud systems, real-time data processing, smart building infrastructure |
0-50 Mbps | Slow
Email, light web browsing, basic tenant connectivity in small offices
50-200 Mbps | Moderate
5+ connected devices, light video streaming, web access, property management systems
200-500 Mbps | Fast
10+ devices, HD streaming, video conferencing, smart thermostats or security
500 Mbps-1 Gig | Very fast
15+ devices, 4K streaming, remote work, cloud-based tools, resident satisfaction
2 Gig | Extremely fast
20+ devices, intensive cloud usage, smart home features, remote teams, content uploads
5 Gig | Futuristically fast
Unlimited devices, real-time collaboration, VR tools, IoT automation, digital signage
8 Gig | Fastest
Unlimited devices, server hosting, enterprise-grade cloud systems, real-time data processing, smart building infrastructure
Upload Speeds
Upload speeds measure how quickly data is sent from your device to the internet. Slow uploads stall file sharing, cloud backups and video calls, eroding collaboration among teams and disrupting remote work for MDU residents. Each type of internet connection offers different upload speeds, but fiber internet is the only connection that offers equally fast upload and download speeds. Discover how upload speeds differ from download speeds.
Speed | How fast | Best for |
---|---|---|
1-2 Mbps | Slow | Basic tasks like sending emails with attachments or uploading photos to portals |
9-10 Mbps | Moderate | Secure data transfers, submitting financial documents, light cloud interactions |
18-20 Mbps | Fast | Uploading large files to the cloud, real-time collaboration in tools like Google Docs or Microsoft 365 |
50-200 Mbps | Very fast | Video conferencing, virtual meetings, hosting webinars, remote desktop support |
500 Mbps-1+ Gig | Extremely fast | High-resolution content uploads, cloud backups, streaming corporate events, running connected smart systems |
1-2 Mbps | Slow
Basic tasks like sending emails with attachments or uploading photos to portals
9-10 Mbps | Moderate
Secure data transfers, submitting financial documents, light cloud interactions
18-20 Mbps | Fast
Uploading large files to the cloud, real-time collaboration in tools like Google Docs or Microsoft 365
50-200 Mbps | Very fast
Video conferencing, virtual meetings, hosting webinars, remote desktop support
500 Mbps-1+ Gig | Extremely fast
High-resolution content uploads, cloud backups, streaming corporate events, running connected smart systems
Ping
Ping, or latency, is measured in milliseconds (ms) and reflects how long it takes for a computer to send and receive data from a server. High latency makes systems unresponsive, hurting real-time business tools and leaving tenants with laggy gaming experiences and video calls.
Speed | How fast | Best for |
---|---|---|
150+ ms | Extremely slow | Basic browsing, email, and minimal internet usage; not ideal for real-time tasks |
100-150 ms | Slow | Video calls and standard streaming; some delay in live collaboration or VoIP |
50-100 ms | Average | Most business applications, light cloud usage, moderate smart tech responsiveness |
20-50 ms | Fast | Smooth video conferencing, cloud-based tools, smart building systems, and HD streaming |
Under 20 ms | Extremely fast | Real-time communication, VoIP, remote desktop sessions, and enterprise-level responsiveness |
150+ ms | Extremely slow
Basic browsing, email, and minimal internet usage; not ideal for real-time tasks
100-150 ms | Slow
Video calls and standard streaming; some delay in live collaboration or VoIP
50-100 ms | Average
Most business applications, light cloud usage, moderate smart tech responsiveness
20-50 ms | Fast
Smooth video conferencing, cloud-based tools, smart building systems, and HD streaming
Under 20 ms | Extremely fast
Real-time communication, VoIP, remote desktop sessions, and enterprise-level responsiveness
Jitter
Network jitter describes the delay between data packets being transmitted over a network, often caused by network congestion. It can cause delays and degrade the quality of real-time applications like voice over internet protocol (VoIP) and video conferencing. High jitter leads to buffering, lag, choppy audio or video and a generally poor internet experience that erodes business communication and tenant satisfaction.
Speed | How fast | Best for |
---|---|---|
150+ ms | Poor | Choppy internet experiences |
100-150 ms | Bad | General online activities like web browsing |
50-100 ms | Average | SD video streaming |
20-50 ms | Good | Video conferencing |
Under 20 ms | Great | VoIP, large file transfers, and cloud-based platforms |
150+ ms | Poor
Choppy internet experiences
100-150 ms | Bad
General online activities like web browsing
50-100 ms | Average
SD video streaming
20-50 ms | Good
Video conferencing
Under 20 ms | Great
VoIP, large file transfers, and cloud-based platforms
The right speeds for your business needs.
Starting at $95/mo. $ 50 /mo.2 Ideal for small to medium-sized businesses with moderate internet requirements
- Basic cloud-based-operations
- Email communication
- Light video conferencing
- Web browsing
Exclusive Offer
- No Contract
- No Data Caps
- Business Wi-Fi Included4
Starting at $130/mo. $ 75 /mo.2 Suitable for growing businesses or those with heavier internet usage demands
- HD video conferencing
- Concurrent file sharing
- Moderate cloud-based applications
- Streaming training videos
Exclusive Offer
- No Contract
- No Data Caps
- Business Wi-Fi Included4
Starting at $180/mo. $ 85 /mo.2 Perfect for businesses with multiple users and high-bandwidth needs
- 4K video conferencing
- Seamless remote collaboration
- Data-intensive cloud operations
- Efficient VPN access for remote employees
Exclusive Offer
- No Contract
- No Data Caps
- Business Wi-Fi Included4

Starting at $280/mo. $ 125 /mo.2 Designed for enterprises with extensive digital operations and large teams
- High-definition video production
- Simultaneous large file transfers
- Advanced cloud-based workflows
- Virtualized desktop infrastructure
Exclusive Offer
- Get a $500 Lumos Prepaid Mastercard®️1
- No Contract
- No Data Caps
- Business Wi-Fi Included4

Starting at $430/mo. $ 200 /mo.2 Tailored for businesses with specialized requirements and advanced technology needs
- Real-time data analytics
- Complex AI/ML processing
- Virtual and augmented reality development
- High-volume content distribution networks
Exclusive Offer
- Get a $500 Lumos Prepaid Mastercard®️1
- No Contract
- No Data Caps
- Business Wi-Fi Included4

Starting at $580/mo. $ 300 /mo.2 Engineered for enterprises requiring maximum speed, scale, and reliability
- 8K+ video production and rendering
- Rapid transfer of massive data sets
- AI/ML workloads at enterprise scale
- Uninterrupted connectivity across global teams
Exclusive Offer
- Get a $500 Lumos Prepaid Mastercard®️1
- No Contract
- No Data Caps
- Business Wi-Fi Included4
You test your speed. We’ll answer your questions.
While Wi-Fi speed tests are generally accurate, various factors can influence the results. Server distance, device location, testing time, VPN usage, online activity, connected devices and internet equipment can all impact the outcome. You should conduct multiple tests at different times using reliable speed test tools to get a more precise understanding of your internet speed. This will provide a range of Wi-Fi speeds, giving you a better idea of your internet’s potential.
It’s common for advertised speeds, especially from cable providers, to differ from real-world results. For businesses and MDUs, this can happen due to shared bandwidth, network congestion, or throttling during peak hours. With cable, upload speeds are typically much slower than download speeds, which can impact cloud applications, video conferencing, VoIP calls, and security camera feeds. Fiber delivers consistent, symmetrical speeds, even during peak usage, so your operations or tenant experience never slow down.
Bandwidth requirements depend on how many users, devices, and applications are running simultaneously. For a small office, a few hundred Mbps may be enough, but for multi-tenant buildings, hybrid workforces, or businesses with heavy cloud usage, multi-gig fiber is often necessary. The more simultaneous video calls, cloud backups, streaming, or security systems in use, the more critical it becomes to have scalable, symmetrical bandwidth. Without sufficient bandwidth, businesses risk downtime and revenue loss, while MDUs risk tenant frustration, bad reviews and slower lease-ups.
Asymmetrical cable connections can bottleneck performance in high-upload environments. Businesses rely on fast uploads for large file transfers, cloud backups, remote desktop access, and video conferencing. MDUs depend on them for tenant streaming, gaming, and security camera systems. Fiber’s symmetrical speeds keep uploads and downloads equally fast, ensuring consistent performance for every user and device. That means fewer lost sales and missed deadlines for businesses, and fewer complaints or churn risks for property managers.
Mbps (Megabits per second) and Gbps (Gigabits per second) measure the same thing, speed, but Gbps is 1,000 times faster. Businesses running cloud apps, CRM systems, or multiple video meetings at once benefit from gigabit or multi-gig plans. MDUs offering high-speed internet as an amenity see higher tenant satisfaction and fewer support calls when they choose gigabit-level speeds.
Start with the basics: check your wired connection, restart networking equipment, and limit bandwidth-heavy activities temporarily. If speeds are still slow, the issue may be your provider’s infrastructure. Cable and DSL networks can slow dramatically during peak hours. Upgrading to dedicated fiber with SLA-backed reliability ensures your business or property always gets the speeds you pay for—24/7. See if Lumos is right for your business or multi-family unit property.
Common culprits include outdated wiring, overutilized shared networks, Wi-Fi interference, and provider throttling. For MDUs, multiple tenants streaming and gaming at the same time can overwhelm cable-based systems. Businesses can experience the same during heavy cloud usage. A fiber network designed for high concurrency eliminates these slowdowns, delivering consistent performance across all users and applications.
We’re redefining high speed internet.
We get it: fiber internet can sound complicated. But it’s easier than ever to get ultra-fast connections, symmetrical speeds and the bandwidth you need for all your connectivity needs with Lumos. To help you pick the speed that fits your business or multi-tenant community, we’re demystifying common internet terms.
Fiber Optic Internet
Fiber optic internet is a broadband connection that sends information via light signals across thin glass strands. And since light travels faster than cable internet’s electrical signals, you’ll get faster uploads, downloads and connections, with Lumos 100% Fiber Optic Internet.2
Upload speeds
Upload speeds determine how quickly your network sends data to the internet. High upload speeds are critical for sharing large files, running cloud-based applications, hosting video conferences and backing up data to remote servers. Lumos provides symmetrical upload and download speeds to keep your business workflows fast, secure and uninterrupted.
Download speeds
Download speeds indicate how fast your network receives data from the internet—essential for accessing cloud platforms, pulling large reports, streaming training content and ensuring employees can work efficiently without lag.
Mbps
Mbps stands for “megabits per second” and indicates how many million bits can be transmitted each second. It’s the standard way to measure internet speed. For the average internet user, an upload speed of 20 Mbps and download speed of 200 Mbps are considered fast.
Gbps
Gigabits per second (Gbps) stands for billions of bits per second. One Gbps is equal to 1,000 Mbps. These speeds are 10 times faster than the average broadband download speed of 100 Mbps, allowing you to download a full HD movie in just a few minutes.
Multi-gig
Multi-gigabit (multi-gig) internet is a network connection that runs at speeds of more than 1 Gbps. It can support dozens of simultaneous users, running bandwidth-intensive software, or transferring massive design, video or data files. Lumos’s 2 and 5 Gig plans scale to meet even the most demanding enterprise needs.
Bandwidth
Bandwidth is the maximum amount of data your network can transfer at any given time. For businesses, high bandwidth means supporting multiple employees, applications, cloud services and connected devices simultaneously without impacting productivity.
Latency/Ping
Latency measures how quickly a signal travels from your network to its destination and back. Low latency ensures real-time responsiveness for applications like VoIP, video conferencing, cloud collaboration tools and remote desktop access.
Mesh Wi-Fi
Mesh Wi-Fi uses multiple access points to create a seamless, stable wireless network across your entire workspace, eliminating dead zones and ensuring consistent connectivity for every employee and device. It’s ideal for multi-floor offices, large warehouses, or retail environments where reliable coverage is critical.
Speed throttling
Sometimes, your internet service provider may regulate network traffic by limiting your bandwidth usage. They do this by deliberately slowing down your internet speed—and often without telling you. At Lumos, we’ll never throttle your speeds or cap your data.