What your neighbors say about Lumos Fiber Internet
“Speed and reliability… no more waiting because of insufficient bandwidth”
“Prompt, friendly & discussed things with me prior to installing. I would recommend Lumos to anyone.”
“The absolute best! Five-star customer service!!!”
“Gig fiber to the home, what’s not to love?”
Frequently Asked Questions
Many of your North Carolina, South Carolina and Virginia neighbors have already made the switch to Lumos Fiber Internet—and we’re growing! If your address isn’t available today, it could be coming soon. Be the first in line for fiber by signing up today.
With our 100% fiber* network, you get the speed and reliability you need to stay connected, with equally fast upload and download speeds. Plus, fiber has environmental benefits, requiring fewer non-renewable resources to manufacture and boasting a much longer lifespan.
We will first bring the leading fiber network down one side of your street to provide access to you and your neighbors. When you schedule installation for your Lumos service, we’ll extend the fiber-optic line from the network on the road to the side of your home. The process may require some digging in your yard to bury the line. Once complete, everything will be repaired and re-seeded, if needed.
Installation in your home usually takes between one and three hours.
A fast switch for faster internet.
We’ve made it easy to switch to Lumos Fiber Internet because you shouldn’t have to wait for faster internet speeds. Here’s how:
See if Lumos Fiber Internet is available in your neighborhood.
Select the services you need for your digital life.
Schedule your fiber installation.
Find out if Lumos Fiber Internet is available for your home.
1. Visa Prepaid Card: Eligible orders of 1 Gig – 8 Gig may receive $200 Visa Prepaid Card. Limited-time offer; subject to change or end without notice. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted online, or phone/mail orders. Valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply. Customer must be current on their bill and in good standing. Customers will be eligible to redeem 90 days after installation.
2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.
3. Free installation is available on select tiers and will vary by market.
4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. Then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.
5. One month of free service eligible on 1 Gig and 2 Gig fiber internet orders only. Credit will be applied within first four billing cycles. Regular rates apply outside of the one-month discount.
6. One month of free Lumos TV Viewer’s Package eligible on plans of 500 Mbps and 1 Gig. Offer available in select markets only. Restrictions apply. Regular rates apply outside of the one-month discount. Taxes and fees extra. The total discount amount applied is equal to the monthly charge for Lumos TV Viewers Package at $100.00, plus the broadcast service charge of up to $35.50.
7. Three months of Enhanced Parental Controls powered by ExperienceIQ® service included on eligible orders of 1 – 8 Gig fiber internet orders only. Offer available in select markets only. Regular rates apply after the three months.
8. Free Total Home Wi-Fi included on orders of 2 Gig – 8 Gig. Additional extenders may be needed for complete coverage.
