Are You Moving? | Lumos Fiber

CHECK YOUR FIBER AVAILABILITY

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New User?

For current Lumos Networks and Northstate customers that have existing service, but have not registered an account.

New User?

Choose your service location:

Create My Account Login

(Step 1 of 3)

Create My Account Login

(Step 2 of 3)

Create My Account Login

(Step 3 of 3)

Please enter the Authentication Code you received below:

Please enter a valid authorization code.

Then, enter a username and password for your account:

Please enter a valid email address that is not already associated with an existing account.

Your password must:
• be 7-20 characters
• include at least one upper case character
• include at least one lower case character
• include at least one digit
• not contain your email address
• not contain simple numeric sequences (123,234,345)

You passwords must match.

Create My Account Login

(Step 1 of 2)

Create My Account Login

(Step 2 of 2)

Enter your account information:

Please enter your first name.

Please enter your first name.

Please enter Phone Number.

Please enter your Street Address.

Please enter your Zip Code.

Enter a username and password for your account:

Please enter a valid email address that is not already associated with an existing account.

Your password must:
• be 7-20 characters
• include at least one upper case character
• include at least one lower case character
• include at least one digit
• not contain your email address
• not contain simple numeric sequences (123,234,345)

You passwords must match.

Create My Account Login

(Complete)

My Account

Forgot My Username

If you require additional assistance accessing your account, please contact customer support at 336.886.3600

Forgot My Password

If you require additional assistance accessing your account, please contact customer support at 336.886.3600

Are You Moving?

We’re here to help.

If you are a North State customer moving within our service area, leave some of the packing to us. Our local service representatives and technicians are available to work with you to transfer your North State Fiber TV and Internet services to your new home. Contact us today to:

Find out which services are available at your new home
Schedule your service transfer appointment
Add new services at our low, introductory prices based on your new location

If you are new to the area, our local service representatives and technicians are ready to set you up with Fiber TV, Fiber Internet and voice services that meet your needs. Contact us today to:

Find out which services are available at your new home
Select the new services you need at our low, introductory prices
Schedule your new services setup and installation

North State makes it easy to move into and within our service area. We have local, friendly, knowledgeable representatives ready to help make your transition go smoothly and ensure you have the services you need when you need them.

Contact a representative today. We’re here to help.

*Speed claims calculated using speeds of 100 Mbps, 500 Mbps and 1000 Mbps. Per the FCC’s Tenth Measuring Broadband America Fixed Broadband Report published on January 4, 2021, the US weighted median speed experienced with cable is 172 Mbps for download and 12 Mbps for upload. Web. Accessed 12.5.2021. https://data.fcc.gov/download/measuring-broadband-america/2020/2020-Fixed-Measuring-Broadband-America-Report.pdf.

**Limited time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is available to residential new accounts in all Lumos markets where fiber is available. The rate of $29.99 per month includes up to 100 Mbps (upload) x 100 Mbps (download) Fiber Internet. Promotional rates require purchase of listed services as described. Promotional rates are for 12 months; then-current standard rates apply after the 12th month. The promotional rate of $49.99 per month for 12 months includes up to 500 Mbps (upload) x 500 Mbps (download) Fiber Internet. The promotional rate of $69.99 per month for 12 months includes up to 1,000 Mbps (upload) x 1,000 Mbps (download) Fiber Internet. Taxes, fees and surcharges are extra and subject to change at any time. Internet speeds are up to maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Installation, equipment and additional services are extra. Service not available in all areas. Restrictions apply. Credit qualifications apply. Call 336-439-8474 for complete details. ©️2022 Lumos. All rights reserved.

***Promotional Visa Prepaid Card (Sweep): Card is issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply. Orders of 1 Gbps are eligible to receive $100 Visa Reward Card. Card will be virtual and delivered via email 30 days after installation.

†Free installation eligible on 100 Mbps, 500 Mbps and 1 Gig fiber internet orders only.