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How do I find the right plan for me?

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Finding the right internet plan depends on a few factors – individual needs, internet-use lifestyle and budget. 

Here are some steps and tips to consider to determine the right plan for you:

  1. Check availability: First, you should check to see if Lumos Fiber Internet is available at your address. You can check availability here
  2. Consider usage needs: Consider how you use the internet. Do you primarily use it for browsing, streaming videos, or gaming? Do you work or take online classes from home? Do you have multiple devices connected at all times? How many users live in your household? This will help determine the potential download and upload speed you need.
  3. Compare plans: Once you have determined availability and have a better sense of your usage, compare the plans side-by-side to understand pricing, use cases and overall fit for your daily needs. 

The good news is Lumos offers a range of plans to fit your needs and your budget! You may even qualify for FREE 100% Fiber Optic Internet through the Affordable Connectivity Program – see if you’re eligible here.

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1. Prepaid Mastercard: Eligible orders may receive virtual $200 Prepaid Mastercard. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility.  Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Promotional Fiber Internet rates are for the first 12 months of service only. Taxes, fees, and surcharges are extra and subject to change at any time. Promotional rates require purchase of listed services as described. Then-current standard rates apply after the 12th month. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. One month of free service eligible on 1 Gig and 2 Gig fiber internet orders only. Credit will be applied within first four billing cycles. Regular rates apply outside of the one-month discount.

6. One month of free Lumos TV Viewer’s Package eligible on plans of 500 Mbps and 1 Gig. Offer available in select markets only. Restrictions apply. Regular rates apply outside of the one-month discount. Taxes and fees extra. The total discount amount applied is equal to the monthly charge for Lumos TV Viewers Package at $100.00, plus the broadcast service charge of up to $35.50.

7. Three months of Enhanced Parental Controls powered by ExperienceIQ® service included on eligible orders of 1 – 8 Gig fiber internet orders only. Offer available in select markets only. Regular rates apply after the three months.

8. Free Total Home Wi-Fi included on orders of 2 Gig – 8 Gig. Additional extenders may be needed for complete coverage.

(Legacy/Universal)

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