Fiber Broadband Initiative to Assist Communities in Battling COVID-19

Lumos Networks Announces Fiber Broadband Initiative to Assist Communities in Battling COVID-19

Local Families Getting Increased Bandwidth

  Waynesboro, VA (March 19, 2020) – Lumos Networks, the first telecommunications services provider to bring reliable, high-speed fiber-optic services to many area residents, announced a speed enhancement initiative designed to assist local area families in meeting the growing demand for high-speed fiber Internet connectivity during the COVID-19 pandemic. Recognizing that the demand for bandwidth is rapidly increasing for work-at-home, continuing education, and streaming applications, Lumos Networks is enhancing current customer download speeds by three times to 75 Mbps (megabits per second) on its Basic 25 Mbps Fiber Internet package.  There is no charge for the increased bandwidth, and customers are automatically being upgraded.
Increasing Customer Bandwidth from 25 Mbps to 75 Mbps ·         Automatic enrollment to receive the enhanced speed profile ·         Increased download speeds to be in effect for 60 days ·          Unlimited broadband access
“We are committed to working with those impacted by the Coronavirus pandemic,” said Diego Anderson, Senior Vice President and General Manager at Lumos Networks, “We know that students, parents, and our communities at large need the additional bandwidth that only a robust fiber network can provide. We are very appreciative of the support that this community gives us, and glad to provide an improved Internet experience for our customers.” About LUMOS NETWORKS Lumos Networks is a premier fiber-based telecommunications provider based in Charlotte, NC, and part of Segra, one of the largest independent fiber bandwidth companies in the U.S. Lumos Networks offers an innovative portfolio of fiber-based services, including high-speed broadband Internet, managed Wi-Fi, hosted digital voice and streaming entertainment. The full suite of services are supported by local sales, service and care professionals. For more than a century, Lumos Networks has connected communities to what’s most important in their world. For additional information, visit or call 1-855-GO-LUMOS. Follow us on Twitter, Instagram, LinkedIn, and Facebook.

†Free first month of service eligible on 1 Gig and 2 Gig fiber internet orders only. 

^Free installation eligible on all tiers from 200 Mbps – 5 Gig. Regular rates apply after first month. 

**Limited time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is available to new residential accounts in all Lumos markets where fiber is available only. Offer and rate require purchase of listed services as described. Downgrades from existing plans with Lumos will not qualify for the first month discount. The rate of $40 per month includes up to 200 Mbps (upload) x 200 Mbps (download) Fiber Internet. Promotional rates require purchase of listed services as described. Promotional rates are for 12 months; then-current standard rates apply after the 12th month. The promotional rate of $50 per month for 12 months includes up to 500 Mbps (upload) x 500 Mbps (download) Fiber Internet. The promotional rate of $70 per month for 12 months includes up to 1,000 Mbps (upload) x 1,000 Mbps (download) Fiber Internet. The promotional rate of $100 per month for 12 months includes up to 2,000 Mbps (upload) x 2,000 Mbps (download) Fiber Internet. Taxes, fees and surcharges are extra and subject to change at any time. Internet speeds are up to maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed. Services are subject to all applicable service terms and conditions found at, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. Credit qualifications apply. Call 844-650-0045 for complete details. ©️2023 Lumos. All rights reserved.

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