Answering all your ACP questions
Due to a lack of additional funding from Congress, the Affordable Connectivity Program will not be able to accept new applications after February 7, 2024.
If you were receiving the ACP benefit prior to February 7, 2024, you will continue to receive your benefit through the end of the program, if you stay enrolled. Funding for the program is projected to run through April 2024. This date is an estimate and may change. Once the program ends, households will no longer receive the ACP discount on their monthly internet bill and standard plan rates will apply. It is anticipated that the FCC will announce the end date for the ACP in the coming weeks.
It is anticipated that the FCC will announce the end date for the ACP in the coming weeks. Once this is announced, you can expect further information from us with updates and information about changes to your bill.
When the program ends, you will see the current ACP discount come off of your bill, resulting in an increase of up to $30 per month on your internet service. We understand the significance of this adjustment, and we have a selection of plans to fit your home’s needs and your budget to help keep you connected. There may also be other assistance programs that you may be eligible for, such as Lifeline, which is another FCC program that offers an internet discount. As a reminder, you can change or cancel your Lumos service at any time without penalty.