Affordable Connectivity Program

Everyone deserves Ultra-fast Internet

See if you qualify for FREE 100% Fiber Optic Internet

Find out if you qualify with the Affordable Connectivity Program.

Everyone deserves access to the best Internet available. With Lumos Fiber Internet, you get the latest technology — 100% Fiber Optic Internet that’s built for the next 50 years, not the last 50 years. To help you stay connected for less, we’re proud to participate in the FCC’s Affordable Connectivity Program (ACP). 

If eligible, qualified customers can save up to $30 per month on any Lumos Fiber Internet plan or even get FREE internet with a 100 Mbps plan*.

Steps to enroll:

  1. Check to find out if you qualify and apply for the ACP with the Federal National Verifier at (If you are a current Lifeline customer, you may skip this step.)
  2. Once approved, fill out the enrollment form below. Make sure to use the same information you used on your ACP application.
  3. After you submit the form below, a Lumos representative will begin processing your enrollment.  You will receive an email containing an opt-in form that you will need to sign and return. If additional information is needed, we will reach out to confirm. Once verification is confirmed and enrollment is complete you will receive further direction to schedule your Fiber installation.

If you have any questions or need further assistance, please contact us at 844.589.0320

NOTE: If you are not satisfied with an ACP-supported service or had any difficulty enrolling in the program, you can file an informal consumer complaint with the FCC Consumer Complaint Center through their website or by calling 1-888-225-5322.

*Offer is available to eligible residential accounts in all Lumos markets where fiber is available. The rate of $0/mo is based on a credit of $30/mo with ACP on 100 Mbps (upload) x 100 Mbps (download) fiber internet. Must be qualified for and enrolled in the ACP with Lumos to receive this rate. Standard rate for 100 Mbps x 100 Mbps fiber internet is $29.99/mo. Taxes, fees and surcharges are extra and subject to change at any time. Equipment and additional services are extra. Internet speeds are up to maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed. Services are subject to all applicable service terms and conditions found at, subject to change at any time. Service not available in all areas. Restrictions apply. Call 336-652-3302 for complete details. ©️2022 Lumos. All rights reserved.

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