Answering all your ACP questions
No, only one monthly service discount and one device discount is allowed per household. A household refers to any person or group of people who live together at the same address and share income and/or expenses.
Yes, you can apply your ACP benefit to a different provider. As long as you still meet the program’s requirements, you can transfer your ACP subsidy to Lumos.
The Affordable Connectivity Program began to accept enrollments on December 31, 2021. It is an ongoing initiative with no fixed end date. The government has committed $14.2 billion to the program and will continue it until the funds are fully utilized.
Yes, your ACP subsidy can be transferred to another address at any time. If you’re moving, simply update your address information on the ACP website, and then re-enroll with Lumos using your updated address to continue receiving the benefits.